See What Our Customers Are Saying...
I don’t recommend this guy Pete moffitt , he’s not a honest guy so I won’t trust him to go into my house or business to clean . I bought an RC car from him for over $800 and on the add it have an extra motor and esc for the rc car for my nephew for his birthday and pete sent me the rc car but without the extra stuff and promised me that he’s going to sent it . Two weeks later I asked him again and I even paid for the shipping to sent the item to me and then he said he will but he can’t right now because his son have coronavirus so I waited for over a month now he said he not gonna sent it . Pete is a scammer so I don’t even trust him go into my house
June 24, 2020
We just had Mercy Carpet clean carpet in 2 rooms of our home today and we are very pleased! From getting an estimate and scheduling with Lesia, to Pete doing the cleaning, the experience was fast and easy. We are very pleased with the results, plus knowing they are using an extra sanitizing process to help eliminate germs and viruses was a bonus! We definitely recommend them and will use them again when needed.
May 2, 2020
Like most people, I’ve many carpets cleaned in the past. Most jobs are decent and a few that were better than most. That all changed when we used Mercy. They were recommended by a friend and BY FAR THE BEDT CARPET CLEANING I HAVE EVER SEEN. Seriously, if you want your carpets cleaned and cleaned like you’ve never seen them cleaned before, check these guys out. They literally are THAT GOOD. HIGHLY RECOMMEND!!!
April 17, 2020
We just hire them , due some project we are to not replace. Carpet , so it was hard to find trust worthy. Carpet cleaning company , we found the right company and will use them on all of our properties
March 2, 2020
I had called the “big” companies - that we all see tv commercials for, but I couldn’t get a straight answer on pricing. Found Mercy Carpet Cleaning on Facebook...I believe and loved the positive reviews! I also work in the service industry doing HVAC and reviews are what keep us all in business! They took before and after pictures and it was amazing to see for myself! Smells great and looks even better! I will have them back!
January 31, 2020
Highly recommended. Pete and crew are detail oriented, fairly priced and did great work. Significantly better priced and better work then national brands. Will definitely use again and recommend anyone needing cleaning use this local family owned company.
January 25, 2020
Pete was awesome (and even came out to work on his birthday!) My carpets were beyond disgusting and he left them looking brand new. And bonus, my whole house smelled amazingly clean!
January 13, 2020
They did amazing on my carpet very good prices I highly recommend them
January 3, 2020
Best prices, they did the best job we've ever had done. Fast, courteous, knowledgeable. Our carpets look like the day we moved in 12 yrs ago. You won't be disappointed. They did our carpet on short notice. Since moving to the south this is by far the happiest we've ever been. Doesn't try to up sale, but does make good sound suggestions that will give our carpets a longer life. We will have them back again and again.
December 28, 2019
I couldn't be happier with Mercy Carpet Cleaning & Restoration. I had them clean the carpets in the entire 4 bedroom house and our 2 sofa's and recliner. Pete was there for 3 hours and he was professional and thorough. He did such an amazing job. The carpets look practically brand new. I would highly recommend them and will definitely use them in the future!
December 2, 2019
11/10 experience with Pete!! Came early on a Saturday morning and did a phenomenal job!! Our apartment looks BRAND new!! Got stains out I never thought would come out and even animal urine!! Can’t recommend enough!!
November 9, 2019
The carpets in my new house were a nightmare and Pete worked miracles. I was so happy I wanted to cry. I can’t recommend this company enough!
October 2, 2019
Mercy Carpet Cleaning & Restoration is locally owned and operated by a husband/wife team who seem to work non-stop. He's knowledgeable in the industry and an extremely hard worker.
September 9, 2019
Very pleased with their work. Professional, knowledgable and punctual. would highly recommend for carpet cleaning.
September 6, 2019
Today I used Mercy Carpet Cleaning for the second time. As before, I am very pleased with Pete and the services his company provides. Today he did some upholstery cleaning for me and took my Persian rug for in facility cleaning. I couldn’t be happier. In the spring, I’ll ask Pete to come out and do my tile and grout. Thanks, Pete, for a great job! I can’t wait to see how well my rug comes out.
August 27, 2019
Professional and extraordinary work! I would highly recommend him for your carpets. I came Home to a super different home that I want to be in again. My kids said he was very sweet and kind when he was cleaning. I’m definitely gonna keep him in contacts.
August 16, 2019
They were professional, on time and VERY thorough! They took time to explain what they were going to do, and did,I feel MORE than what they said. My carpets look unbelievable! They are in better shape than when we moved in this house. They are worth every penny and then some. I will definitely be using them again!
July 10, 2019
It all starts with Lesia, who is so pleasant and patient on the phone! Then, Pete and his employee (I can't believe I forgot your name!!!) were prompt and professional. Since this was the first time at our house, Pete took the time to actually look at the carpets and give me some recommendations. We have used OxiFresh and Stanley Steemer for the last 6 years and none of them could ever get the high traffic areas clean. But not Pete! Pretty sure he's a magician because the stains the big guys couldn't (or, let's be honest, wouldn't take the time to) get out of our carpets, Pete found a way to banish them! Pete also took the time to explain the process and what the plan going forward might look like. You never know what you're going to get when you shop small... I have found a carpet-cleaning gem! Great work done in a timely manner at a fair price. Highly recommend! #shopsmall #familyowned #takethetimetodoitright
June 24, 2019
Pete was awesome, did a great job and went the extra mile. Highly recommended!!
June 6, 2019
Pete was prompt and very thorough with his explanations. My 16 year old carpet looks brand new after he was finished. I highly recommend Mercy Carpet Cleaning and Restoration!
June 5, 2019
Thanks to Pete and Lesia for answering my last minute call. Not only did they respond as promised Pete did an absolute fantastic job cleaning my rugs!!! Highly recommend them.!!!!
May 4, 2019
He did a fantastic job on my rental property and a rug I brought along!!! Highly recommend!! He was very nice and polite!! It started raining and never slowed him down!!!
March 2, 2019
I HIGHLY recommend Mercy Carpet cleaning - they are absolutely wonderful to deal with and my carpet looks brand new!
March 2, 2019
Nice guys! Showed up on time with great attention to detail! Will use again!
February 25, 2019
I am impressed with mercy! Love his attitude, prices, and he is always here when promised! Look no further for your carpet needs!
February 16, 2019
We have been so impressed with Mercy! Not only is their work outstanding, but their quick and friendly communication is a breath of fresh air. You just don't find many friendly, honest, and reliable companies these days. They came out to treat mold in our home (cleaning the wood and fogging the whole house). We definitely recommend them!
February 8, 2019
What an excellent job on cleaning our carpets. I highly recommend Pete and mercy carpet cleaning and restoration. I live in Sun City Carolina Lakes and I highly recommend this company to anyone who is looking to have their carpets renewed and refreshed. Pete the owner of the company is very efficient and returning phone calls or text arrived at my home on time.
January 8, 2019
These guys are the best carpet cleaners. Very professional and thorough. They go the extra mile to ensure the carpets are perfect. We’ve never had a better carpet cleaner in the 15 years we’ve lived in Charlotte.
December 20, 2018
they came out and took care of my grandmothers carpet here in rock hill it looks... we are very happy with it...
November 28, 2018
Lesia and her crew are top notch! You'll never find anyone who is harder working with great character and a great attitude! Highly recommend!
November 4, 2018
Had my entire upstairs cleaned- what a great job they did! All stains are gone and the carpet looks great. Customer service is great as well. Highly recommend.
October 20, 2018
Absolutely amazing! Recommend them to everyone! Did a quote on tile/ grout throughout my house and my crawl space!
October 19, 2018
Lesia did a awesome job kept me up to date as she worked diligently, needed house cleaned to prepare to list on market . Highly recommend !!!
October 18, 2018
By Far the BEST carpet cleaning ever!! Pete explains everything he will do during the cleaning, he gave me lots of helpful hints to keeping the carpet maintained! I will definitely be calling them again!!! Pete and Shawn were like friends I had not met yet, so courteous and friendly!! Thanks Guys!!
October 5, 2018
I was looking for recommendations on Facebook and everyone posted about Mercy! Lesia contacted me and immediately gave me a reasonable quote and I scheduled with her. Day of, Pete came out with another guy. Super nice people! They took their time and I watched Pete literally be a perfectionist (it was therapeutic to watch lol). We even had a hiccup afterwards with a payment issue and Lesia fixed it SO fast. Pete then called within minutes to apologize even though it was an honest mistake. If I could give 10 stars, I would. Their customer service with my husband and I was perfect. You can tell they are good people, want to do a great job and care more about good work and honesty than just the money. I recommend them 100 times over!
October 5, 2018
I have known Pete and Lesia for a long time and I can tell you first hand that they are hard workers and take a lot of pride in their jobs. Pete is very thorough and takes pride in his work. That alone will give you the confidence to know he will get the job done.
October 2, 2018
Amazing work, quick communication and got my job done when I needed it...ASAP!! I will definitely use them from now on!!
September 25, 2018
Did a great job on the floors and very trustworthy. Upfront and on time. I referred them on a mom's page and someone else vouched for them as well being a great company!
September 17, 2018
Pete did an awesome job on my carpets and tile today l!!!
August 14, 2018
Pete cleaned all of our carpets today! They had pet and kid stains and were in bad shape! Pete did an amazing job and we are planning to schedule routine cleanings with Mercy! He also taught us to take better care of the carpets in the meantime! His expertise and professionalism were wonderful! I highly recommend Mercy Carpet Cleaning!
August 6, 2018
Beyond impressed with the service, my parents were beyond happy . All done at a great price and a timely manner. I will be a repeat customer
July 16, 2018
I 100% recommend Mercy Carpet Cleaning & Restoration. Pete went above and beyond yesterday when cleaned my carpet. He explained his process and suggested other options for one of the stains on my carpet. He was professional and friendly and we actually had great conversation before, during and after the cleaning process. Their prices are very reasonable! If you need your carpet cleaned you would not be doing yourself justice if you went elsewhere!
July 14, 2018
I highly recommend Mercy Carpet Cleaning & Restoration for anyone looking to have their carpet cleaned! Pete and Lesia are honest, fair, and will not let you down! I previously hired another company (Clean Free Carpet Cleaning) and had a terrible experience. They did not remove any of the stains on my carpet because I refused to pay an extra fee for pet treatment. Pete came out and did a regular cleaning and he was able to remove the stains and left my carpet looking better than ever! They actually care about the customer and take their time in explaining what will be done and how. According to Clean Free Carpet Cleaning, I was hired by Mercy Carpet Cleaning & Restoration to leave a fake review and was called a fake customer. Neither are true. I do have an invoice for the services that I paid for. We all have a right to our own opinion and no business owner should behave erratically over a bad review and make false accusations. It’s very unprofessional and not the way to go about things. The truth of the matter is that Mercy Carpet Cleaning & Restoration did an amazing job and I will definitely recommend them to everyone I know.
July 12, 2018
Wonderful communication and service. Mercy came through on short notice. Pete was professional, thorough and kind. We have already recommended Mercy to family and will use them again!
July 9, 2018
I'm very pleased with the results, and will definitely be calling again in the future. Thanks, Pete!
June 27, 2018
Our carpet gets a ton of traffic from our customers including oil from automobiles. And mud from construction workers . After a thorough cleaning from Mercy CC&R it is the best we’ve had since we opened our store in 2010. God bless you !
June 24, 2018
June 23, 2018
Amazing service! I had Pete come to the house and do a few areas. I could not be more impressed with the quality of work provided! See you again in 3 months.
June 22, 2018
Highly recommended!!! Great people! Good pricing and professional services! Certified and well trained technicians! You got the perfect crew for the job!!!
June 22, 2018